Terms and Conditions for Cougar Creek Garden Centre
1. Introduction
Welcome to Coiugar Creek Garden Centre! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.
2. Products and Services
We offer a range of gardening products, including plants, seeds, tools, and accessories. All product descriptions and images are as accurate as possible. However, actual products may vary slightly due to natural variations.
3. Ordering and Payment
- Orders can be placed through our website.
- Payment must be made in full at the time of purchase using the available payment methods.
- Prices are subject to change without notice.
- We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or fraudulent activity.
4. Shipping and Delivery
- We aim to process and ship orders within 1-2 business days.
- Delivery times may vary depending on location and external factors beyond our control.
- Shipping fees are calculated at checkout.
- We are not responsible for delays caused by third-party couriers or other external factors beyond our control
5. Returns and Refunds
- Returns are accepted within 14 days of receipt for eligible products.
- Products must be in their original condition and packaging.
- Refunds will be processed to the original payment method within 3 days of receiving the returned item.
- Certain products, such as perishable plants, may be non-refundable unless defective.
6. Limitation of Liability
- Cougar Creek Garden Centre is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
- We are not responsible for losses resulting from improper use or care of products.
7. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Cougar Creek Garden Centre Inc and is protected by intellectual property laws. Unauthorized use is prohibited.
8. Privacy Policy
Your privacy is important to us. Please refer to our privacy policy for details on how we collect, use, and protect your information.
9. Governing Law
These terms are governed by the laws of BC, Canada and any disputes will be resolved in accordance with these laws.
10. Changes to Terms and Conditions
We reserve the right to modify these terms at any time. Changes will be posted on this page, and continued use of the website signifies acceptance of the updated terms.
11. Contact Information
For any questions regarding these Terms and Conditions, please contact us at info.cougarcreekgardens@gmail.com
